Frequently Asked Questions (FAQ)
A-Plus Super Storage
General Questions:
Self-storage allows you to rent a secure unit to store personal or business items. At A-Plus Super Storage, you choose your unit size, sign a rental agreement, and get access to your unit with a secure gate code.
We offer a variety of options including:
- Drive-up units
- Climate-controlled units
- Dust-controlled units
- RV & boat storage
- Shop, warehouse, and flex spaces
A-Plus Super Storage has multiple convenient locations across Lubbock, making it easy to find a unit near you.
Renting & Moving In:
You can rent a unit online or in person. The process is quick and can be done mostly online allowing you to select your unit, choose a move-in date, and complete your agreement easily.
Yes, all units are rented on a flexible month-to-month basis, so you’re never locked into a long-term contract.
We offer free trailer use with move-in, making it easier to transport your belongings to your unit.
Bring a valid ID, your rental confirmation, and any necessary packing supplies. You can also purchase boxes and supplies onsite if needed.
Unit Sizes & Pricing:
We offer a variety of different unit sizes, ranging from small closet-sized units to large spaces for furniture, vehicles, or business inventory. You can select the location to see what unit types and sizes are available.
Our Storage Unit Guide helps you determine the right size based on what you plan to store. You can also speak with an onsite manager for recommendations.
Pricing varies depending on unit size, type, and location. Contact your nearest location or check online for current rates and availability.
Security & Access:
Yes. Our facilities feature:
- 24/7 video surveillance (20+ cameras)
- Electronic gate access
- Well-lit properties
- Onsite managers
Access hours vary by location, but customers receive a personalized gate code for secure entry. Contact your location for exact hours.
Payments & Billing:
Payments can be in person, automatic payment set up, over the phone or through other accepted methods. We aim to make billing simple and convenient. Ask the location manager for more details.
Yes, automatic payment options may be available—check with your local office for details.
Late payments may result in fees or restricted access. Contact your location immediately if you need assistance.
Storage Rules & Policies:
For safety and legal reasons, the following items are not allowed in storage:
- Flammable or explosive materials
- Perishable goods
- Toxic or hazardous substances
- Illegal substances
- Stolen property
Items that are illegal to possess or obtained unlawfully are strictly prohibited.
Storage insurance is recommended to help protect your belongings while in storage. We encourage customers to check with their homeowners or renters insurance provider to see if coverage extends to items stored off-site.
Features & Amenities
Our locations include:
- Wide driveways for easy access
- Free moving trailers
- Moving supplies sold onsite
- Clean, well-maintained units
Yes, all locations offer boxes, tape, mattress covers, and other moving essentials.
Student & Specialty Storage
Yes! We provide convenient and secure storage options for students, especially during summer and winter breaks.
Yes, select locations offer both covered and enclosed RV and boat storage, along with helpful amenities like air stations and dump stations.
Yes, we offer shop, warehouse, and flex spaces that can be used for business storage or operations.
Still Have Questions?
If you didn’t find what you’re looking for, our onsite managers are happy to help. Contact your nearest location or reach out online for assistance.
